WhatsApp Business is a messaging app designed to facilitate interactions between businesses and their customers. It has become a useful tool for small and medium businesses looking to improve and optimize their customer service.
This application offers features and options that allow you to boost sales and ensure faster communication with customers, among other advantages, such as the ability to create a product catalog that increases the level of trust and improves the user experience in the purchasing process. However, in this article we are going to talk about the best alternative to WhatsApp Business catalog.
Catalogs are an essential resource in any business because they allow better time management when serving customers, and it gives the company a professional image, facilitating decision-making in the customer.
WhatsApp Business catalogs are a useful tool to share a product along with its features, providing the public with basic information about a product or service, being the first choice for entrepreneurs who are starting their business. However, this catalog does not have essential features for businesses to optimize their catalog and boost their sales:
1) It does not allow to categorize the products
This can make the catalog look cluttered, making it difficult for the customer to make a decision and they may even abandon the purchase process when they cannot find the product they need.
2) Guidelines and regulations must be complied with.
Sometimes, there are products that can’t be uploaded to the catalog because they don’t comply Facebook’s commerce policy, once you finalize the catalog you must wait a few hours for the review process and sometimes the catalog is rejected and you must change titles, descriptions or images accordingly.
3) Less accessible products
Organizing a catalog is important to improve the user experience during the shopping process. It gives your catalog a better structure and better user interface. However, WhatsApp does not allow you to organize products or highlight them, which can be a drawback for those who have a wide variety of products or for those who want to play with the multimedia content of their products.
That’s why having an alternative to WhatsApp Business catalog, can be an excellent option to boost your business.
Callbell Shop is an alternative to expand your business without leaving WhatsApp. Your customers may already be familiar with the idea of making their purchases by sending a message via WhatsApp, but perhaps the catalog does not offer complete information about the services, such as the type of delivery, shipping cost or other features, meaning that it is only useful in specific contexts, which is why it is advisable to use Callbell Shop as an alternative to the WhatsApp Business catalog.
What is Callbell Shop and what is it for?
It is a brand of Callbell, a tool to centralize queries coming from different social networks.
This platform (Callbell Shop) allows you to create your online store to receive orders via WhatsApp quickly, offers a wide variety of features that guarantee your business a place where your customers can view products and find all the useful information to place their orders.
Create a catalog in minutes that sells on its own!
We have already talked about the importance of catalogs. With this tool you can create a catalog in just minutes. It offers a useful interface to organize your products in a quick and intuitive way for your customers, being able to categorize and classify those that have similar features.
In your online store you can publish up to 500 products and upload 5 images for each one, entering all the useful information about it, create variants of the product, specifying the color, size and quantity available and you can even add the promotional cost of the product if it is on sale.
An exceptional detail to make your catalog sell on its own is to add an attractive product description along with as many details about it as possible. This will allow the user to create a more realistic expectation of your items.
At the end of the process of creating your online store and adding all the products to your online catalog, Callbell Shop will provide you with a link to access your store and you can share it on all networks. Users will be able to access your store and see the products with just one click!
Once they enter the store, they will be able to access the catalog and see all the products, selecting the ones they are interested in along with the features according to their preferences. The purchase process will be easy and fast, as the customer has access to shipping information, product details, cost and purchase process.
Once the selection process is finished, you will receive a direct message to your WhatsApp with the details of the order, you can contact the customer to finalize the delivery details. As you can see it is very easy to create a catalog with Callbell Shop, the best alternative to WhatsApp Business catalog.
Frequent Questions
What is Callbell Shop and what is it for?
This platform (Callbell Shop) allows you to create your online store to receive orders via WhatsApp quickly, it offers a wide variety of features that guarantee your business a place where your customers can view the products and find all the useful information to place their orders.
Why look for an alternative to the WhatsApp Business catalog?
WhatsApp Business catalogs are a useful tool to share a product along with its features, providing the public with basic information about a product or service, being the first choice for entrepreneurs who are starting their business. However, this catalog does not have essential features for businesses to optimize their catalog and boost their sales.
This is why it is essential to find an alternative for WhatsApp Business catalog that provides all the right features for your business, without leaving WhatsApp.
I have a degree in Marketing with more than 6 years of experience in the digital marketing sector, extensive knowledge of social networks, digital strategies, SEO, SEM and customer service. I am a very easy going person, I like to write, create content, I love music, movies and traveling and I am currently part of an amazing team at Callbell.